Freight Cost & Returns

Acceptance of goods supplied, means acceptance of Bella Beauty Essential Pty. Ltd. Terms & Conditions outlined below.
1. All prices quoted are in Australian Dollars, and include GST. Prices shown do not include delivery.
2. Bella Beauty Essential reserves the right to change or alter prices of products without notice.
3. All goods to be paid prior to shipping.
4. Payment types accepted are Paypal, Mastercard, Visa Card, Direct Deposit or Eftpos and Business Cheque must be cleared prior to delivery.
5. Delivery charges are calculated on a per order basis and according to the weight and size of your order and your delivery address.
6. Delivery may take 1 -2 working days in Victoria, 3 – 4 days in all other states.
7. We will deliver to most addresses within Australia, but do not deliver to international locations. We require a street address for delivery – unfortunately we cannot deliver to a P.O. Box.
8. Orders over $299 are shipped freight free.
9. Order discrepancies must be reported within 24hours of receiving stock.
10. Credit for returned Stocks will be made only after the Stocks have been returned, inspected and approve as suitable for return. Items must be returned within 7days of purchase accompany with a copy of the receipt.
11. We will only gladly accept returns if it is a defect items.
12. Any refund shall be of the purchase price of the actual stock items only, no refunds for freight.
13. No returns on sable brushes, nail polishes and limited return on cosmetics.
14. Orders may only be cancelled within 24 hours from the time of placing the order.
15. Bella Beauty Essential does not take any responsibility for misuse or inappropriate use of any product sold in this store.
16. Bella Beauty Essential at its discretion, may honour promotions, discounts or offers currently available at showroom, however all advertised items are available only while stocks last unless otherwise stated in the advertisement.
17. Minor variations will occur from time to time and actual product may vary slightly from photos on the website or printed catalogues.
18. Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s).
19. All short sent items and damaged Stocks must be reported within 24hrs of receipt of the Stocks. The responsibility is on the receiver to provide digital images of any damaged items. Any refunds of replacements are the discretion of Bella Beauty Essential after assessment of the claim.
20. Please choose your items carefully as we do not accept returns for incorrect purchasing decisions or change of mind. Descriptions are provided for each item along with photos. If you require further information about a particular item, please contact our office prior to placing an order. Please note: all photos are for illustration purposes, and exact design and colours may vary due to upgraded model, factory changes, or other reasons.
21. Good remain the property of Bella Beauty Essential Pty. Ltd. Until full payment is received and funds cleared.

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